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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bonita Lab

May 8, 2025

5  out of  5
rating by Bonita Lab
"Hello Ii can honestly say these days dealing with Shelby is always a wonderful experience. She is always willing to make your customer experience the best that she can. She deserves to be well compensated for her knowledge and friendliness towards customers. These days customer service is hard to find"
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Carol Fritsch

May 2, 2025

5  out of  5
rating by Carol Fritsch
"Extremely helpful and knowledgeable!"
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Jessica Maleski

May 1, 2025

5  out of  5
rating by Jessica Maleski
"Emily has been a phenomenal help. No matter what the problem is she’s able to assist us and provide information. She takes the time to get to know you and fully explain everything as she walks you through your quote and policy. She’s very professional and understanding to what your needs are. I highly recommend speaking with her!"
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onehappykat

April 30, 2025

5  out of  5
rating by onehappykat
"Fabulous group of individuals!! Everyone is so accommodating, polite and professional! Especially Emily! She went above and beyond not only for me but also for my family! She treated us like family and in this day and age, that means the world! She worked hard to make it the best experience possible for me. In doing so, made a long lasting friendship! Im definitely appreciative everyone! Highly recommend this wonderful group of individuals!"
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Joe Ziccardi

April 30, 2025

5  out of  5
rating by Joe Ziccardi
"Emily is incredible to work with. Not only does she answer all my questions, but she follows up to make sure everything is ok"
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Melanie Huey

April 29, 2025

5  out of  5
rating by Melanie Huey
"If you’re looking for a smaller, more personable insurance office, this is the place to go! Emily has been nothing but helpful and her welcoming personality makes her extremely easy to talk to. They always make you feel like they truly care and are happy to help. Highly recommend!!"
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Tanima Zaman

April 23, 2025

5  out of  5
rating by Tanima Zaman
"Torin was very helpful and supportive through the whole process!"
We responded:
"It was a pleasure working with you! Congrats on the new apartment!"
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Ashley DER

April 21, 2025

5  out of  5
rating by Ashley DER
"Emily was so helpful in helping me find the right coverage for me for home insurance"
We responded:
"Hi Ashley - thank you for the review! Glad we were able to help with your home insurance! "
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t Myles

April 17, 2025

5  out of  5
rating by t Myles
"The level of customer service provided my Shelby was incredible. She is polite attentive and very efficient. I highly recommend Torin Lucas for all your insurance needs."
We responded:
"Thank you for the kind words!"
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Debra Brucato

April 16, 2025

5  out of  5
rating by Debra Brucato
"Torin and Emily are beyond fantastic. They made it so easy to switch to State Farm. I am saving hundreds a year. Thank you"
We responded:
"Thank you for the review!"
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Amanda Ashley

April 11, 2025

5  out of  5
rating by Amanda Ashley
"Emily was amazing to work with! She made it so simple to understand and helped me find a better policy while saving close to 50%!"
We responded:
"Thank you for the review!"
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Bruce Maki

April 9, 2025

5  out of  5
rating by Bruce Maki
"This is an excellent office! Emily made sure that getting set up with our homeowners and auto policies was a seamless experience! She answered all of our questions promptly, was patient, and informative. Choosing State Farm has given us peace of mind!"
We responded:
"Thank you for the review and for allowing us to help with your auto and home insurance!"
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Deshawna Addy

April 9, 2025

5  out of  5
rating by Deshawna Addy
"Staff were very professional, informative and helpful with finding the best discounts for my quote. This was an extremely satisfying experience for me. I highly recommend it to anyone looking for the absolute best deal."
We responded:
"Thank you for the review!"
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Karen

March 10, 2025

5  out of  5
rating by Karen
"Proficient, friendly, reliable. In today's world, it's hard to find people like this. ☺️ They've got my vote and my business."
We responded:
"Thank for the review, Karen! We appreciate you allowing us to help with your business! "
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Yvonne Marshall

March 5, 2025

5  out of  5
rating by Yvonne Marshall
"Emily is awesome. Every question I had was answered in full. Communication was above and beyond. Ty and I look forward to working with you."
We responded:
"Thank you for the review!"
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Chelsea Buono

March 4, 2025

5  out of  5
rating by Chelsea Buono
"Emily has been very helpful throughout all of the questions I have asked her! I didn't know much about insurance but talking to her about it she has really helped me learn more about it. Thank you so much Emily!"
We responded:
"Thank you for the review! We are glad that Emily was able to help explain insurance and your coverages to you! "
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Mr Smeeyagi

March 4, 2025

5  out of  5
rating by Mr Smeeyagi
"Emily was so great to us! Will return!"
We responded:
"Thank you for the review!"
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Kaydene Dehaney

March 4, 2025

5  out of  5
rating by Kaydene Dehaney
"Emily was awesome! Love the staff :)"
We responded:
"Thank you so much for the review!"
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Jessica Hager

March 4, 2025

5  out of  5
rating by Jessica Hager
"Emily is very knowledgeable and answers any and all insurance questions with confidence!"
We responded:
"Thank you for the review! "
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Mike McNeal

February 27, 2025

5  out of  5
rating by Mike McNeal
"Unless you want great customer service, stay away from these guys. They are ALWAYS there to help with solutions to problems whether big or small with cheery dispositions and genuine concern for their customers. Love my State Farm people!"
We responded:
"Hi Mike - Thank you so much for the review. It is always a pleasure working with you over the years! "
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Kevin Voelker

February 24, 2025

5  out of  5
rating by Kevin Voelker
"I would like to commend my State Farm agent Torin Lucas and his entire staff. I have never had an insurance agent and his team be so helpful, kind, knowledgeable and go the extra mile for me. Every time I have called for a claim, a question, or just for general information they have been there for me, as if I was a family member. I highly recommend this office to represent anyone, Torin and all his staff are amazing!!!"
We responded:
"Thanks for the review, Kevin! "
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Gabriel Rosa

February 19, 2025

5  out of  5
rating by Gabriel Rosa
"Very good customer service"
We responded:
"Thank you for the review! "
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Donald Conway

February 13, 2025

5  out of  5
rating by Donald Conway
"Great experience, I would recommend Emily to anyone looking for insurance she definitely goes the extra mile for you!"
We responded:
"Hi Donald - Thank you for the review! "
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Susan Grieve

February 12, 2025

5  out of  5
rating by Susan Grieve
"Torin, Shelby, and the staff at State Farm are super. Always friendly, efficient, and responsive to my requests!"
We responded:
"Thank you for the kind words! "
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karlie

February 11, 2025

5  out of  5
rating by karlie
"Emily is the most sweetest and she is amazing to work with! She will guide you in the right direction always"
We responded:
"Hi Karlie - Thank you so much for the review! "