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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen

March 10, 2025

5  out of  5
rating by Karen
"Proficient, friendly, reliable. In today's world, it's hard to find people like this. ☺️ They've got my vote and my business."
We responded:
"Thank for the review, Karen! We appreciate you allowing us to help with your business! "
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Yvonne Marshall

March 5, 2025

5  out of  5
rating by Yvonne Marshall
"Emily is awesome. Every question I had was answered in full. Communication was above and beyond. Ty and I look forward to working with you."
We responded:
"Thank you for the review!"
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Chelsea Buono

March 4, 2025

5  out of  5
rating by Chelsea Buono
"Emily has been very helpful throughout all of the questions I have asked her! I didn't know much about insurance but talking to her about it she has really helped me learn more about it. Thank you so much Emily!"
We responded:
"Thank you for the review! We are glad that Emily was able to help explain insurance and your coverages to you! "
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Mr Smeeyagi

March 4, 2025

5  out of  5
rating by Mr Smeeyagi
"Emily was so great to us! Will return!"
We responded:
"Thank you for the review!"
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Kaydene Dehaney

March 4, 2025

5  out of  5
rating by Kaydene Dehaney
"Emily was awesome! Love the staff :)"
We responded:
"Thank you so much for the review!"
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Jessica Hager

March 4, 2025

5  out of  5
rating by Jessica Hager
"Emily is very knowledgeable and answers any and all insurance questions with confidence!"
We responded:
"Thank you for the review! "
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Mike McNeal

February 27, 2025

5  out of  5
rating by Mike McNeal
"Unless you want great customer service, stay away from these guys. They are ALWAYS there to help with solutions to problems whether big or small with cheery dispositions and genuine concern for their customers. Love my State Farm people!"
We responded:
"Hi Mike - Thank you so much for the review. It is always a pleasure working with you over the years! "
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Kevin Voelker

February 24, 2025

5  out of  5
rating by Kevin Voelker
"I would like to commend my State Farm agent Torin Lucas and his entire staff. I have never had an insurance agent and his team be so helpful, kind, knowledgeable and go the extra mile for me. Every time I have called for a claim, a question, or just for general information they have been there for me, as if I was a family member. I highly recommend this office to represent anyone, Torin and all his staff are amazing!!!"
We responded:
"Thanks for the review, Kevin! "
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Gabriel Rosa

February 19, 2025

5  out of  5
rating by Gabriel Rosa
"Very good customer service"
We responded:
"Thank you for the review! "
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Donald Conway

February 13, 2025

5  out of  5
rating by Donald Conway
"Great experience, I would recommend Emily to anyone looking for insurance she definitely goes the extra mile for you!"
We responded:
"Hi Donald - Thank you for the review! "
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Susan Grieve

February 12, 2025

5  out of  5
rating by Susan Grieve
"Torin, Shelby, and the staff at State Farm are super. Always friendly, efficient, and responsive to my requests!"
We responded:
"Thank you for the kind words! "
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karlie

February 11, 2025

5  out of  5
rating by karlie
"Emily is the most sweetest and she is amazing to work with! She will guide you in the right direction always"
We responded:
"Hi Karlie - Thank you so much for the review! "
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Vaughn Lee

February 11, 2025

5  out of  5
rating by Vaughn Lee
"Always a pleasure dealing with the office especially Shelby and Emily 😀😀! They make things easy and simple... I wish other insurance places where this easy to communicate with!"
We responded:
"Hi Vaughn - Always great to see your name come through! Hope all is well! "
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Nancy Engle

February 7, 2025

5  out of  5
rating by Nancy Engle
"I enjoy this office very much. Everyone is so helpful. The best agent I have ever had. Keep up the good work. All my referrals to this office has been very positive to. Thank you all."
We responded:
"Hi Nancy - We appreciate the kind words and the referrals you send our way! "
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Emad Barsoum

February 4, 2025

5  out of  5
rating by Emad Barsoum
"Emily was a great help for me , actually that is the first time zi found someone like Emily that she has a strong experience on how to deal with customers in a good and respectful way . She us a great person , I wish her good luck in everything she does ."
We responded:
"Thank you so much for the review! "
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Dave Kenyon

February 3, 2025

4  out of  5
rating by Dave Kenyon
"After decades of having un interrupted car insurance coverage on multiple vehicles, we received a non-renewal notice for 2 relatively small claims within 1year. Emily and State Farm helped us obtain the coverage we needed and bundled our homeowners in as well. Emily was pleasant, very informative and prompt with her responses."
We responded:
"Hi Dave - Thank you for the kind words!"
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roberta brown

January 31, 2025

5  out of  5
rating by roberta brown
"Emily was very professional. She went above and beyond explaining everything in great detail that I understood. I have not dealt with someone so knowledgeable about insurance in a long time! Thanks for everything!"
We responded:
"Hi Roberta - Thank you so much for the review! "
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Sharon Steinberg

January 30, 2025

5  out of  5
rating by Sharon Steinberg
"Emily helped me switch our car insurance, I will recommend her to everyone I know. She took the time to get to know us and our needs, she also ended up getting us a lower rate with better deductibles. She made herself available to me constantly, she honestly cared about my family and what is best for us. I will be a customer for life as long as she is there to guide me! Thank you so much for such an amazing experience!"
We responded:
"Hi Sharon - Thanks for the review. So happy we were able to help you with your car insurance! "
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Stephanie Nelson

January 29, 2025

5  out of  5
rating by Stephanie Nelson
"I was paying $617.40 for 6 months for Auto Insurance. I was scrolling on the phone and came across cheaper auto insurance STATE FARM TORIN LUCAS brought my auto insurance DOWN TO $158.70 FOR 6 MONTHS OH MY GOSH WHAT A BLESSING !!! THANK YOU TORIN LUCAS AND STATE FARM INSURANCE COMPANY"
We responded:
"Thank you for the review! "
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Regina Holt

January 29, 2025

4  out of  5
rating by Regina Holt
"I just want to say everyone has always been helpful, kind and courteous. Shelby has always connected with me since I first got started. You all has been a blessing. Thanks"
We responded:
"Hi Regina - Thank you for the review. We are always here to help with your insurance needs! "
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Jeffrey Luce

January 24, 2025

5  out of  5
rating by Jeffrey Luce
"Very good top service"
We responded:
"Hey Jeff! Thanks or the review!"
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Ray Feller

January 24, 2025

5  out of  5
rating by Ray Feller
"Emily was very kind and polite. Emily is quite knowledgeable, helpfull and considerate. These comments were the main reason for me to have State Farm my new insurance. Thank you"
We responded:
"Hi Ray - Thank you for the review! "
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nick salvatore

January 23, 2025

5  out of  5
rating by nick salvatore
"Emily was was great and very professional."
We responded:
"Thank you for the review!!"
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Michelle Van Allen

January 21, 2025

5  out of  5
rating by Michelle Van Allen
"I've never have had any problems or issues with this office. They are all absolutely amazing!! They are always willing to help to make things easier on me and willing to help with any of your needs. It has been the BEST experience with this office. I've had many different insurance companies and none of them come close to great customer service."
We responded:
"Hi Michelle - So glad to hear that you have had a great experience with our office. Thank you for the review! "
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Ariaûna Glowacki

January 17, 2025

5  out of  5
rating by Ariaûna Glowacki
"Shelby is absolutely outstanding!!! She’s so friendly and so understanding, I love her communication and support and just overall helpfulness she gives! I applaud her patience and the care she gives each and every interaction we have! Huge props to her❤️"
We responded:
"Thank you so much for the review! "