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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ariaûna Glowacki

Ariaûna Glowacki

January 17, 2025

5  out of  5
rating by Ariaûna Glowacki
"Shelby is absolutely outstanding!!! She’s so friendly and so understanding, I love her communication and support and just overall helpfulness she gives! I applaud her patience and the care she gives each and every interaction we have! Huge props to her❤️"
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Tiffany Harder

January 17, 2025

5  out of  5
rating by Tiffany Harder
"Emily is amazing!!!! She walked me through step by step of every part of My house purchase. Cannot thank her enough!!!! ❤️❤️❤️"
Profile photo of Karen Etzel

Karen Etzel

January 16, 2025

5  out of  5
rating by Karen Etzel
"Emily answered and explained every question I had pleasantly and thoroughly . I thank her and State Farm for making the insurance process seamless and swift as possible 🙂"
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Leonard Broughton

January 15, 2025

5  out of  5
rating by Leonard Broughton
"Great knowledge speaks very well"
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Kevin wagner

January 15, 2025

5  out of  5
rating by Kevin wagner
"Dan has been exceptional in his service. We now have all insurance being handled by Dan and we are very pleased."
Profile photo of Letitia Robinson

Letitia Robinson

January 15, 2025

5  out of  5
rating by Letitia Robinson
"I wasn't happy with my previous insurance carrier and the amount I was being charged for basic auto insurance. I had the pleasure of getting Emily to assist with my insurance needs. Emily was able to get me an awesome rate on vehicle insurance full coverage as well as renters insurance all for less than I was paying for just liability. She was an extreme pleasure to work with and I'm glad she returned my call. I not only found a great insurance company but I feel I also found a friend ... Thanks Emily you are simply the best"
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Jack B

January 15, 2025

5  out of  5
rating by Jack B
"Everyone I spoke with at this office was very helpful. It made my switch very seamless."
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Zach ireland

January 13, 2025

5  out of  5
rating by Zach ireland
"Emily was a huge help! Very professional, and knowledgeable. I will definitely refer anyone looking for insurance in the future to her!"
Profile photo of Katie Leeper

Katie Leeper

January 9, 2025

5  out of  5
rating by Katie Leeper
"Emily Troidl helped us through the process of changing our home owners insurance after our move and it could not have been a better experience. It was such a smooth process and Emily was very knowledgeable, prompt and friendly! Not to mention, we got even better coverage than what we had with our last insurance plan for a more affordable price! Thanks Emily, you're awesome!"
Profile photo of Andrew Herb

Andrew Herb

November 4, 2024

5  out of  5
rating by Andrew Herb
"Torin is sharp! Good memory, explained things well, informed me of State Farm’s products and compared my old carriers policies to my new ones with State Farm. Very happy with my choice, I would recommend this place to anyone!👍👍"
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Sandra Isabella

July 18, 2024

5  out of  5
rating by Sandra Isabella
"Great rates and a friendly agent. Had a nice experience"
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Alex Smith

July 18, 2024

5  out of  5
rating by Alex Smith
"Such a sweet staff and agent. I spoke with a woman named Shelby and she was quick and knowledgeable and helped answer all my questions about bundling my policy."
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Scott O'Dell

July 18, 2024

5  out of  5
rating by Scott O'Dell
"Friendly staff"
Profile photo of Jocelyn Hercules

Jocelyn Hercules

July 17, 2024

5  out of  5
rating by Jocelyn Hercules
"It am very pleased that I had an opportunity to discuss my needs with Emily. She offered an acceptable version of that for which I was desperately looking. I'll keep it for as long as you would allow me. Thank you."
Profile photo of Craig Troidl

Craig Troidl

July 17, 2024

5  out of  5
rating by Craig Troidl
"Although this not my agent, I have had multiple interactions with Emily. She is very helpful, courteous, professional and knowledgeable. She took the time to answer my questions and never pushed to switch agents."
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Chrissy Shaw

July 17, 2024

5  out of  5
rating by Chrissy Shaw
"Very friendly and thorough quoting process and good customer service"
Profile photo of Zachary Campbell

Zachary Campbell

July 17, 2024

5  out of  5
rating by Zachary Campbell
"They have such a friendly staff, very professional! Anything I’d ever need they have a quick and easy answer for. Highly recommended!"
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Jake Bayer

July 17, 2024

5  out of  5
rating by Jake Bayer
"This company employs great people!"
Profile photo of Tanaya Andrews

Tanaya Andrews

July 17, 2024

5  out of  5
rating by Tanaya Andrews
"I received the most amazing service from Shelby; she is so personable and really helped make this an easy choice for me. I will never go elsewhere when she helped make this the best experience! So much appreciation for this team."
Profile photo of Spencer Joslin

Spencer Joslin

July 16, 2024

5  out of  5
rating by Spencer Joslin
"Shelby was absolutely without equal. Legends will be told about her hospitality and generosity of spirit. Heed not the siren song from any other local agency. For the only truly worthy office in the buffalo area is this one."
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Jessica Hager

July 16, 2024

5  out of  5
rating by Jessica Hager
"Emily is very knowledgeable and answers any and all insurance questions with confidence!"
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Alex Brewer

July 16, 2024

5  out of  5
rating by Alex Brewer
"I have moved all of my insurance policies over to State Farm because of their amazing customer service and the savings they provide. Working with agent Shelby was great experience and Shelby made the entire process completely painless!"
Profile photo of Lindsay Brewer

Lindsay Brewer

July 16, 2024

5  out of  5
rating by Lindsay Brewer
"I can't say enough great things about this office! Specifically, Shelby was awesome. She was friendly, informative, and answered all of my questions!"
Profile photo of keira fletcher

keira fletcher

July 16, 2024

5  out of  5
rating by keira fletcher
"I have dealt with nightmare companies in the past and I am SO glad I found State Farm when I was looking to switch EVERYTHING over. Emily has been amazing and helps me understand everything! They truly care about their customers, you just don’t find customer service like this anymore! 10/10 recommend!"
Profile photo of Tj H

Tj H

July 16, 2024

5  out of  5
rating by Tj H
"Hands down best insurance agents i have ever had! Been going through them for over 5 years and they have always taken care of me. Would absolutely recommend!"